Mobile / App
ngagad88 collects only the information needed to run your account, process transactions through Rocket and Upay, and keep your session secure across devices. This policy explains what we collect, why we hold it, and what choices you have — access and eligibility depend on your local law and the eligible regions we serve.
When you open an account with us, we collect the details you submit during registration — your name, contact information and the payment method you select, which may include Rocket or Upay. We also record transactional data attached to each deposit or withdrawal so that your account wallet reflects an accurate balance at all times. Beyond registration, we log session identifiers, device type and browser signals each time you connect. This helps us keep your account continuous across mobile and desktop without asking you to re-verify repeatedly. We do not sell your personal data to third parties. We share data only with the payment processors needed to complete your transaction — for example, Rocket or Upay when you initiate a wallet transfer — and with service partners bound by the same data-handling obligations we follow. Cookies and similar storage tools let us remember your language preference, your last-visited section and your logged-in state. You can adjust cookie settings through your browser at any time, though some account functions depend on session cookies remaining active. All data we hold is subject to this policy, and your right to review or correct it is explained in the Rights section below. Availability of this service depends on your local law and eligible regions.
Not every interaction with our platform falls under the same data rules. Some areas are directly covered by this policy; others involve third-party services with their own terms. Understanding the boundary helps you know who to contact when a question arises about your information.
Login records, session history and account profile details are held directly by us. This policy fully covers how we store, use and protect them. If you want to review or correct this data, the rights process in the next section applies.
When you deposit or withdraw using Rocket or Upay, the payment processor handles part of that data under its own privacy terms. We hold only the record of the transaction outcome — amount, status, timestamp — as it appears in your account wallet.
Pages, game lobbies, promotional notices and support articles are served from our own infrastructure. Interaction data from browsing these pages — which sections you opened, how long a session lasted — is covered by this policy and used only for service improvement.
Links to external payment portals, game studios such as or , or any external site fall outside this policy once you leave our domain. We cannot control how those services collect or use your data, so check their own policies separately.
Your account gives you a direct way to act on the information we hold. Open the account settings page to see the profile details we have on record — your registered contact, linked payment methods and recent transaction history. If any detail is wrong, the edit fields in your profile section let you submit a correction directly. For records that are not editable from the account page — such as historical session logs or older transaction entries — you can raise a written request through our support route and we will respond with what we hold. If you believe a record is inaccurate or that we hold data we should not, contact us using the details in the Support section. Requests are handled in the order received; we will confirm receipt and let you know the next step. Where access to this service depends on your local law and the eligible regions we operate in, those conditions also affect the scope of data we are able to delete or transfer on request.
Open your account profile to see registered contact details, linked payment methods such as Rocket or Upay, and your transaction history. Everything visible there is what we hold for your account.
Use the edit fields in account settings to update your contact information or payment preferences. Changes save to your record immediately and are reflected across all sessions.
For records outside the self-service profile page — session logs, historical entries, retention queries — submit a written request to our support route. We confirm receipt and follow up with the relevant record or explanation.
If you need help understanding what data we hold or want to dispute a record, contact us through the published support route. We will not process a request without first confirming your account identity for security.
If your question is about the data we hold for your account, the right contact route depends on what you need. Use the paths below — all are published on the site and monitored by our support team. We handle privacy questions the same way we handle account support: through the same queues, with the same identity check before any record is reviewed or changed.
Open the live chat widget from any page while logged in. Identify your account and state that your question is about your privacy record. The agent will either resolve it directly or escalate it to the data-handling queue.
Send a written request to the support email address shown in the Help section of your account. Include your registered contact detail and a clear description of the data question so we can locate your record without delay.
The Help area inside your logged-in account lists published support routes and policy documents. If you are unsure which channel to use, start there — it shows the current contact options and any known response notes.
We keep your data for as long as your account is active and for a reasonable period afterwards, in line with the operational records we are required to hold. Once that period ends, account data is deleted or anonymised so it can no longer be linked back to you. Here is how each key area of data handling works in practice.
We use session cookies to keep you logged in across pages and local storage to remember preferences like language. You can clear these through your browser settings. Removing session cookies will log you out of your account on that device.
Access to your account record is restricted to authenticated sessions only. We do not expose raw account data through public endpoints. If we detect unusual login activity, we flag the session and may ask you to re-verify before continuing.
Transaction records tied to Rocket or Upay payments are kept for the period our operational obligations require. Profile data is held while your account is active. You may request deletion after your account is closed, subject to any retention period that applies in your eligible region.
If this policy changes in a way that affects your rights or how we use your data, we will post the updated version on this page with a note at the top indicating the revision. Continuing to use your account after a policy update means you have seen the revised terms.
These are the questions we hear most often from people reviewing this policy. If your question is not covered here, use the support routes listed in the Contact section above.
We collect the registration details you submit — name, contact information and your chosen payment method such as Rocket or Upay. We also record session identifiers and device signals each time you log in. We collect only what is needed to operate and secure your account.
We share data only with payment processors needed to complete your Rocket or Upay transactions, and with service partners under the same data obligations. We do not sell your personal data. Third-party game studios in our lobby do not receive your personal account details from us.
Open your account settings page — your registered contact, linked payment methods and transaction history are all visible there. For session logs or older records not shown in settings, submit a written request through the support email listed in the Help section of your account.
Yes. After you close your account, you may request deletion of your personal data through our support route. Some transaction records may be retained for the period required by our operational obligations. We will confirm what can be deleted and what must be held, based on your eligible region.
We use session cookies to keep your login active and local storage to hold preferences such as language settings. You can clear cookies from your browser at any time. Note that clearing session cookies will log you out of your account on that device and reset stored preferences.
Use the live chat or the support email shown in your account Help section. State clearly that your question is about your privacy record. We will verify your identity before reviewing any data and confirm receipt of your request so you know it is in our queue.